Frequently Asked Questions
Everything you need to know about shopping at Season Cookshop.
What are your standard shipping times and costs?
We offer standard shipping within 3-5 business days. Orders over $75 qualify for free shipping, while a flat rate of $6.95 applies to smaller orders.
What is your return policy for kitchenware?
We accept returns on unused items in their original packaging within 30 days of purchase. Please note that for hygiene reasons, used cookware cannot be returned.
Do your products come with a manufacturer's warranty?
Yes, many of our premium brands like Le Creuset and Wusthof include limited lifetime warranties. Please check the specific product page or packaging for details.
How do I track my order once it has been placed?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my professional-grade knives?
To maintain longevity, we recommend hand-washing with mild soap and drying immediately. Avoid dishwashers, as high heat and detergents can damage the blade and handle.